Support

How can we help?

Write to us at hello@trainritual.com and a real person will reply. Answers to the most common questions are below.

Email support Read the FAQ

Manage your subscription

Subscriptions are handled by Apple. Change or cancel in Settings, tap your name, then Subscriptions.

Open subscriptions

Restore Ritual Pro

On a new iPhone, open Ritual's Settings and tap Restore Purchases, signed in with the same Apple Account.

Back up to iCloud

Turn on iCloud backup in Ritual's Settings. Up to 7 backups are kept in your own iCloud.

After an update

Ritual keeps a copy of your data from before each update. If an update ever has trouble opening it, Ritual offers to restore that copy. Do not delete the app; email us first.

Report a bug

Email what happened, what you expected, your iPhone model and iOS version, and a screenshot if you can.

Email us

Privacy questions

Your data lives on your iPhone. Read exactly what is and is not shared.

Questions

Frequently asked

I bought Ritual Pro but it is not showing.

Open Settings in Ritual and tap Restore Purchases. Make sure you are signed in with the Apple Account you bought with.

How do I get a refund?

Purchases are processed by Apple, so refunds are requested from Apple at reportaproblem.apple.com.

I got a new phone. How do I move my data?

Back up to iCloud from Ritual's Settings on your old phone, then restore the backup in Ritual on the new one.

Keep exploring

Ritual for iPhone and Apple Watch

Start your Ritual.

Free to download. No account, no ads. Upgrade to Ritual Pro whenever you want everything.

Download on theApp Store See pricing